03 June 2020

How we are supporting businesses to put them in a good position to recover from the pandemic

As global health and wellbeing specialists, Towergate Health & Protection has been providing specialist support and guidance to help businesses during the Covid-19 pandemic, with a view to helping them recover more quickly.

Brett Hill, Distribution Director for Towergate Health & Protection said, ‘This is a challenging time for everyone, and our focus has been on supporting businesses with the very real and practical issues they’ve had to deal with. We know that the better companies are able to deal with this situation, the better position they’ll be in to recover.’

As companies need support now more than ever, the focus has been on providing tangible and practical support, and ensuring companies know what’s available.

Practical support

Support has included considerations on how to look after mothballed premises during the pandemic, such as ensuring valuables are secured or moved, that keyholder details for alarms are up to date, that mail is redirected and that CCTV cameras are unobscured and working effectively.

Guidance has been provided on how to make workplaces safe for employees as we start to prepare to come out of lockdown.

Cyber crime

It’s been reported that 42%1 of people have been the target of scammers since the Covid-19 outbreak. From fake calls to smishing texts, both businesses and employees can be vulnerable.

As well as issuing guidance on what to look out for and how to be protected, through their sister company, and their partner, CFC the business has also provided free access to CFC’s specialist Cyber Incident Response Helpline, which gives support, practical advice and steps to remediate attacks.

Financial support

Clients have been made aware of financial support that’s being offered by the Government, with a particular emphasis on how SMEs can access such support to help them keep their businesses running.

Health and wellbeing

The company has worked with specialist healthcare providers to promote health and wellbeing, specifically targeted to support people in the current situation. From maintaining good posture while working remotely, to specialist classes that can be done at home - such as HIIT and Pilates, the focus is on providing practical help to inspire and motivate.

With a reduction in GP referrals and claims authorisations, the company has encouraged employers to make full use of employee benefits that include access to virtual GPs and clinically safe environments for treatment when needed.

Online hub

An online hub has been set up that contains all the guidance that Towergate Health & Protection has provided, and it is continually updated.

Brett Hill continued, ‘At a time like this, practical support that’s clearly communicated is very important. We were quick to ensure that our staff were able to work from home and keep in touch with clients via video calls, and we’ve continued this focus to provide clients with up to date, practical support and guidance. Our own agility and resilience is helping our customers  to also be agile and resilient. This tangible help during the pandemic helps put them in a good position for recovery.’


1. https://www.tsb.co.uk/news-releases/brits-concerned-by-fraud-during-covid-19/