Customer comments

We are proud to share our customer’s feedback:

“Towergate Employee Benefit’s customer service is brilliant. The staff are always helpful.”

“I think that Towergate Employee Benefit and the team we deal with are exceptional and deliver added value to the policy arrangements they make.”

“Reliable, honest, competitive, friendly.”

“They are always on the ball at renewal and do not leave it to the last minute.”

“Always friendly, knowledgeable and helpful and keep me updated with products.”

“Very helpful in facilitating our staff in resolving problems with the underwriters when necessary.”

“The service I receive from Towergate Employee Benefit is just excellent in every way. Nothing is too much trouble and the communication is always consistently good.”

“I have had nothing but good experiences with Towergate Employee Benefit, they have also made great cost savings for us.”

“Compared with many other service providers I've used over the years, Towergate Employee Benefit has proven to be far more engaging, helpful and proactive.”

Customer feedback from the July 2022 Investor in Customers survey