Blackburn office
5 Arkwright Court
Blackburn Interchange
Darwen
BB3 0FG

01254 700286

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Frequently asked questions

Q.  What does the health insurance cover?

Health insurance covers treatment for acute conditions that develop after your policy has started. An acute condition is a disease, illness or injury that is likely to respond quickly to treatment which aims to return you to the state of health you were in before suffering the condition, or which leads to your full recovery.

Q. Can I add other family members to my policy?

Yes, you can add your partner and/or your children (including newborn or adopted children) as dependants on your policy. Please speak with your HR/Payroll department to submit this request.

Q. What is out-patient cover?

Out-patient cover is for when you attend an appointment at a hospital or clinic but you’re not admitted and don’t stay overnight. As an out-patient you do not occupy a hospital bed.

Out-patient cover could include the cost of appointments with consultants and therapists, diagnostic tests, MRI, CT and PET Scans. The above are all covered as part of eligible treatment.

Further FAQs can be found on Bupa's website https://www.bupa.co.uk/health/health-insurance/health-insurance-faqs .