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Employee assistance programme

The Stars Group is pleased to offer a full telephone employee assistance programme with six face to face counselling sessions.

This service is fully confidential and gives you immediate access to trained professionals, who are ready to assist you with any issue that matters to you and your family.

Topics include, but are not limited to:

  • Improving relationships
  • Parenting
  • Couples’ support
  • Managing stress
  • Managing life changes
  • Career success
  • Surviving the loss of a loved one
  • Managing workplace pressure
  • Improving esteem and confidence
  • Referrals to local financial or legal resources
  • Pursuing personal interests
  • Maintaining physical health

In addition to contacting the service via telephone, you can also access information and support via texting, emailing and on-line chat. Please visit the website for additional information about how to contact the service.

Please call the service directly on the following numbers:

  • DIRECT DIAL: +351 2 1454 2186
  • EMAIL: 
  • SMS TEXTING: +44 790 934 1229
    (Standard text messaging rates may apply. When emailing or texting, please include your name, your company, your country location, and the phone number where you can be reached).
  • ICONNECTYOU - Download the app from the App Store (iOS) or Google Play (Android) and register using PASSCODE: 157156

These services are available 24 hours a day 365 days a year.

Please also see the employee assistance programme posters below which gives more details.