Get in touch
Private medical insurance
For full details of the benefits you can claim under this policy, please see the information below. Additional benefits include: Global choice additional services.
How do I make a claim?
Before any treatment please call 4000-1993 toll free in Costa Rica or +1 905-532-3648 from anywhere else in the world in order to get pre authorisation for any treatment before you undertake it. Your pre-authorisation form can be downloaded in English.
There are two ways of presenting a claim to Generali for reimbursement.
The fastest way to submit your claim is to visit your personal online member portal at http://www.mobile.generalihealth.com/
If you would prefer to submit your claim by email please send your claim forms to firstname.lastname@example.org
How do I contact Towergate Health & Protection?
If necessary please contact your dedicated team at Towergate Health & Protection using the details below and they will guide you through the next steps.
- +44 1254 504910 (Lines open Monday to Friday 9am – 5pm GMT)
- Email email@example.com
- Complete the contact form on the left