Get in touch

Private medical insurance and dental cover

What does the policy cover?

  • Out-patient medical care: when using the services under the form of a subscription – to the aggregate limit; when using the services under the form of reimbursement – up to 400 BGN for the insurance period.
  • In-patient medical care: when using the services under the form of a subscription – to the aggregate limit; when using the services under the form of reimbursement – up to 600 BGN for the insurance period.
  • Comfort – only under the form of reimbursement – with a limit of up to BGN 400 for the insurance period.
  • Reimbursement of expenses – up to 200 BGN for the insurance period, including limit of up to 50.00 BGN for dioptric glasses or contact lenses.
  • Dental care – up to 300 BGN for the insurance period, without self-participation.

Full benefit details can be found in the documents below.

How to make use of your policy

With your health insurance card "Zakrila", you have the right to use health services in medical establishments under your insurance contract which is via Generali Insurance AD.

The insurance packages, as well as their respective options, are detailed on the back of your insurance card.

If you require medical assistance, you can contact our call centre who will be on hand to assist with any questions:

Phone: *7222

Phone: 02/9267 7222

If you have any questions regarding the medical insurance “Zakrila”, you can send an inquiry by e-mail: klienti.bg@generali.com

If necessary please contact your dedicated team at Towergate Health & Protection using the details at the bottom of the page and they will guide you through the next steps.

Important documentation

Contact details for Towergate Health & Protection