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Employee assistance programme

The Stars Group is pleased to offer a full telephone employee assistance programme with six face to face counselling sessions.

This service is fully confidential and gives you immediate access to trained professionals, who are ready to assist you with any issue that matters to you and your family.

Topics include, but are not limited to:

  • Support with difficult emotional issues
  • Information on your legal rights
  • Guidance on money and debt matters
  • Information on health and wellbeing concerns
  • Telephone counselling support
  • Face to face counselling support
  • Health and wellbeing support
  • Legal information
  • Child and elder information
  • Money and debt support
  • vClub information and resources
  • Signposting to specialist agencies

From 1 January 2019:

Please call the service directly on 0800 358 4858: 24 hours a day 365 days a year.

Please also see the employee assistance programme poster and leaflet which gives more details.