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Personal travel

Leisure travel insurance rates will no longer be available as a benefit and the policy will close on the 1st March 2019 with Towergate Health & Protection.

For existing members your cover will cease at your next renewal, in the event of a claim you can either contact the insurer direct or you can contact Towergate Health & Protection.

How do I make a claim?

Please call +44 (0) 207 183 8910 or back up mobile on + 44 (0) 778 562 7433 (Policy No STB GT 10367-1). This is a 24 hour helpline. Or you can:

Download the claim form below:

Neon Travel

Policy endorsement is below:

Policy wording

Contact details for Towergate Health & Protection

  • Telephone: +44 1254 504910 (9.00am – 5.00pm GMT)
  • Email: thestarsgroup_health@towergate.co.uk
  • Complete the contact form on the left.