Blackburn office
5 Arkwright Court
Blackburn Interchange
Darwen
BB3 0FG

01254 700286

Get in touch

Group travel insurance

How do I make a claim

For non-emergency claims please complete the claim form here. Please return this directly to Sentry Solutions along with supporting evidence or alternatively to the Cubico mail box at cubico@towergate.co.uk.

If you require emergency assistance whilst abroad, please call Healix referencing Cubico Sustainable Investments Ltd and your reference number – PGT10624T.

If you contact Healix you need to provide certain information:

  • Inform the Healix co-ordinator that you/the patient are insured with Travelers and provide them with your comprehensive contact details and company name
  • The patient’s full name, their sex, nationality and date of birth
  • The patient’s country of domicile
  • The patient’s occupation and the name of their line manager where relevant
  • The contract of insurance number shown on the schedule
  • The period of insurance shown on the schedule
  • A brief summary of the incident/medical problem, giving the patient’s current location, medical condition, as well as the names and contact details for any medical providers and treating medical team
  • Whether any costs have been incurred or deposits made and to which entity/person

Contact details for Healix

Healix International, Esher Green, Esher, Surrey, KT10 8AB, United Kingdom

Telephone: +44 (0) 208 608 4052  24/7

Fax: +44 (0) 208 481 7721  24/7

Email: internationalhealthcare@healix.com

Website: www.healix-international.com

Contact details for Towergate Health & Protection

  • Telephone: +44 (0) 1254 700286 (lines open Monday to Friday 8am - 6pm GMT)
  • Email: cubico@towergate.co.uk
  • Complete the contact form on the left

Policy document

You can download the St Benedict’s policy schedule here.