Blackburn office
5 Arkwright Court
Blackburn Interchange

01254 700286

Get in touch

Group travel insurance

How do I make a claim

For non-emergency claims please complete the claim form here. Please return this directly to Sentry Solutions along with supporting evidence or alternatively to the Cubico mail box at

If you require emergency assistance whilst abroad, please call Healix referencing Cubico Sustainable Investments Ltd and your reference number – PGT10624T.

If you contact Healix you need to provide certain information:

  • Inform the Healix co-ordinator that you/the patient are insured with Travelers and provide them with your comprehensive contact details and company name
  • The patient’s full name, their sex, nationality and date of birth
  • The patient’s country of domicile
  • The patient’s occupation and the name of their line manager where relevant
  • The contract of insurance number shown on the schedule
  • The period of insurance shown on the schedule
  • A brief summary of the incident/medical problem, giving the patient’s current location, medical condition, as well as the names and contact details for any medical providers and treating medical team
  • Whether any costs have been incurred or deposits made and to which entity/person

Contact details for Healix

Healix International, Esher Green, Esher, Surrey, KT10 8AB, United Kingdom

Telephone: +44 (0) 208 608 4052  24/7

Fax: +44 (0) 208 481 7721  24/7



Contact details for Towergate Health & Protection

  • Telephone: +44 (0) 1254 700286 (lines open Monday to Friday 8am - 6pm GMT)
  • Email:
  • Complete the contact form on the left

Policy document

You can download the St Benedict’s policy schedule here.