Travel insurance

About the plan

The plan, provided by AXA PPP healthcare, allows you to choose your level of cover from a list of four.

The policy is open to all FPS members who are 85 years of age or less at the date of joining and are resident in the UK. There are also no medical exclusions, provided you are fit to travel and not travelling against doctor’s advice and do not have a terminal diagnosis.

What’s included

• Competitive premiums for all age groups, and discounts for couples and families
• Choice of trip durations, from 25 days to 6 months
• Cover includes: medical emergency and repatriation, cancellation and personal baggage
• Cruising included
• Winter sports cover inclusive with no age limit
• Europe and worldwide cover (including USA, Caribbean and Canada)
• Adventure sports option (available at an additional cost)

Cover is currently only available for trips commencing and ending in the UK.

AXA PPP healthcare is becoming AXA Health

From October, when you call AXA for health support or to make a claim, they’ll answer as AXA Health. Their communications, website and email addresses will change to AXA Health too.

Their email addresses will change to name.surname@axahealth.co.uk

For a while, you may see both AXA PPP healthcare and AXA Health on your plan information and in the media.

You don’t need to do anything. AXA’s phone numbers will remain the same, as will all of your plan information and the way you make a claim.

As AXA’s UK health and wellbeing specialist AXA Health is here to provide the help and support you need to stay healthy and well.

Pre-existing medical conditions

The AXA travel policies are written on a medical history disregarded basis, so they will cover pre-existing medical conditions provided the individual is fit to travel and is not travelling against medical advice.

However, if for some reason we are unable to find you affordable travel insurance for your medical conditions, the Money Advice Service has introduced a service to help you. For more information:

• Visit the Money Advice Service
• Call 0800 138 7777, Monday to Friday, 8am to 6pm
• Email traveldirectory@maps.org.uk

Good to know

The plan is available to all members of the Forces Pension Society. If you are not currently a member of The Forces Pension Society, visit their website to find out how to sign up.

Forces Pension Society

The plan is currently only available to those who reside within the UK, with the exception of serving members of the UK Forces and their families, who are on overseas duty.

If you are an EEA resident, you can purchase a travel insurance policy designed specifically for non-UK based members. This is available on the FPS Travel section in the Members' Area of the Forces Pension Society website.

The role of Towergate Health & Protection and Forces Pension Society

Towergate Health & Protection is an independently authorised broker, who acts on your behalf.

To support their members, FPS works with Towergate Health & Protection to enable Towergate Health & Protection to market the plan, for which FPS receives a fee.

Towergate Health & Protection negotiates the overall renewal terms AXA PPP healthcare offers on this plan, with FPS agreeing the recommendation. FPS has no other role within the administration of this arrangement.

For clarity, there is no commercial agreement between AXA PPP healthcare and FPS, who do not represent you or negotiate any aspect of your annual travel / healthcare insurance with AXA PPP healthcare.

This policy is an individual contract of insurance between you and AXA PPP healthcare. The subscriptions under this arrangement are set each year by AXA PPP healthcare to take in to account the claims made by all the members of FPS and their family members covered under the product.